Shipping policy

Shipping Policy
Trade-Vest.shop

Last update: December 15, 2025

At Trade-Vest.shop, we strive to provide transparent and clear information about our shipping process to ensure a smooth purchasing experience. Please read this Shipping Policy carefully before placing an order, as it outlines your responsibilities as the buyer regarding transportation and associated costs.

Buyer Responsibility for Shipping and Transportation

As the buyer, you are solely responsible for organizing and paying for the transportation of the goods from the factory's warehouse to your desired final destination. IT Automatic d.o.o. does not provide shipping services, arrange transportation on your behalf, or include any shipping costs in the product price.

If you do not have your own transportation or logistics provider, IT Automatic d.o.o. recommends engaging the reliable logistics company Cargo-Partner d.o.o. for the transport of goods:

Cargo-Partner d.o.o.
Address: Dzemala Bijedica 131, 71000 Sarajevo, Bosnia and Herzegovina
Phone: +387 33 778 170
Email: basjj@cargo-partner.com

This recommendation is based on positive experiences with their services. However, the final selection, contract, and arrangement with any transportation company are exclusively your responsibility. We do not endorse or guarantee any third-party services.

Costs and Fees

All costs related to transportation, freight forwarding, customs clearance, duties, taxes (including VAT), import/export fees, insurance, and any other charges incurred during shipment or delivery are borne exclusively by you, the buyer.

These costs are not included in the product prices listed on Trade-Vest.shop and may vary depending on your location, the shipping method chosen, and local regulations in the destination country. We strongly advise you to research and estimate these potential expenses prior to placing an order, including consulting with local customs authorities for accurate information on duties and taxes.

IT Automatic d.o.o. is not liable for any delays, additional fees, or issues arising from customs processing, transportation delays, or other logistics-related matters.

International Shipping Considerations

We support worldwide purchases, but all international shipments are subject to the buyer's full responsibility for compliance with import regulations in the destination country. You are responsible for ensuring that the goods can be legally imported and for paying any applicable customs duties, taxes, or fees upon arrival.

Delivery times for international orders can vary significantly due to customs clearance, carrier schedules, and other factors beyond our control. We recommend obtaining quotes from your chosen logistics provider for estimated transit times.

Order Processing and Availability

Once your payment is confirmed, factory will prepare the goods for pickup at the factory warehouse. You (or your designated carrier) will be notified when the goods are ready for collection. Delays in arranging pickup may affect availability, so please coordinate transportation promptly.

Additional Notes

• IT Automatic d.o.o. is not responsible for any loss, damage, or delays occurring during transit once the goods leave the factory warehouse.
• We encourage you to purchase appropriate insurance for your shipment through your logistics provider.
• This policy is designed to provide clarity and protect both parties. By placing an order, you agree to these terms.

If you have any questions about this Shipping Policy or need assistance with your order, please feel free to contact us at info@trade-vest.shop